Frequently Asked Questions

Any individual with taxable income above the basic exemption limit (₹2.5 lakh for individuals below 60 years) is required to file. It is also mandatory if you own foreign assets, have a high electricity bill (over ₹1 lakh), or want to claim a refund — even if your income is below the limit.

For most individuals and HUFs, the due date is July 31st of the assessment year. For businesses requiring audit, the deadline is October 31st. Late filing attracts a penalty of ₹1,000–₹5,000 depending on income.

The correct form depends on your income type: ITR-1 for salaried individuals with one employer; ITR-2 for those with capital gains or multiple properties; ITR-3 for business/profession income; ITR-4 for presumptive income scheme. Our experts will automatically select the right form for you.

Yes, you can file a belated return until December 31st of the assessment year. A late filing fee of ₹5,000 applies (₹1,000 if income is below ₹5 lakh). Note that you cannot carry forward most losses in a belated return.

Businesses with annual turnover exceeding ₹40 lakh (₹20 lakh for special category states) for goods, or ₹20 lakh (₹10 lakh for special states) for services, must register for GST. Interstate suppliers and e-commerce operators also need mandatory registration regardless of turnover.

Most regular GST taxpayers must file GSTR-1 (outward supplies, monthly or quarterly) and GSTR-3B (summary return, monthly). Annual filers under QRMP scheme file GSTR-1 quarterly. We handle all these returns for you on time.

Late GST filing attracts a penalty of ₹50/day (₹25 CGST + ₹25 SGST) up to a maximum of ₹10,000 per return. For nil returns, the late fee is ₹20/day. Interest at 18% per annum applies on outstanding tax liability.

After e-verification of your ITR, refunds are typically processed within 2–6 weeks. Refund is credited directly to your pre-validated bank account. You can track it on the Income Tax Portal (incometax.gov.in) using your PAN.

Common reasons include: ITR not e-verified, bank account not pre-validated on the IT portal, mismatch in bank details, or outstanding tax demand. Our team can diagnose the issue and resolve it quickly. Contact us if your refund is delayed beyond 8 weeks.

For salaried individuals: PAN, Aadhaar, Form 16, bank statement, investment proof (80C, 80D, HRA receipts). For business: all of the above plus sales records, purchase invoices, and bank statements. For capital gains: demat account statement or capital gains statement from broker.

You can securely share your documents directly with your assigned tax expert via WhatsApp or email. We do not host, store, or receive your documents on our servers, ensuring your sensitive financial data remains completely confidential.

It's simple: (1) Fill the enquiry form or contact us via WhatsApp/phone, (2) Our tax expert reviews your case and advises you, (3) You share your documents with us via WhatsApp or email — no portal login needed, (4) We prepare and file your return, (5) You receive the acknowledgement. The whole process is done within 24 hours for most cases.

Yes. Our Premium plan and our standalone Tax Notice Assistance service covers review of the notice, drafting a reply, and representing you before tax authorities if needed. Don't ignore a tax notice — contact us immediately for a free assessment.